What is GOtv WOW?

GOtv WOW is our way of thanking you for staying switched on. You can look forward to monthly airtime rewards plus two amazing extra channels!

How does it work?

Just stay connected to GOtv Plus or GOtv Value for three months or more and remember to pay on time every month. Then you’ll get airtime rewards every month and two amazing extra channels for as long as you stay connected.

So what do I get?

You will get a monthly airtime reward sent directly to your mobile phone.

You’ll also get Zee BollyMovies on channel 12, which is packed with entertainment and action, and Viasat Life on channel 57, which gives you the best in lifestyle and cooking.

How to start getting your monthly airtime rewards

Simply ensure that you’ve supplied us with your current and correct cellphone number and once you’ve been connected non-stop for three months, you’ll get an SMS to let you know that you can now start receiving airtime rewards. That’s all there is to it!

To stop receiving airtime, just SMS ‘GOtv NO’ plus your IUC number to the same number.

Frequently asked questions

What rewards do I get with GOtv WOW?

Monthly airtime rewards and two extra channels, Zee Bollymovies and Viasat Life.

How much airtime will I get?

It depends on whether you’re on GOtv Plus or GOtv Value, and which mobile operator you use.

What shows are on these extra channels?

Zee Bollymovies brings you a mix of classic and contemporary movies, and Viasat Life brings you inspirational stories.

How long will I have access to mobile airtime and these channels?

For as long as you stay connected non-stop for three months or longer. If you disconnect or miss a payment, you must wait three months before you can start receiving the rewards again.

How do I know how long I’ve been connected non-stop?

We start counting from the first day you pay your DStv without missing a payment or letting the screen go blank.

How do I start getting mobile airtime and these channels again if I get disconnected?

You need to be connected for three months non-stop.

What happens if my payment date changes?

Give us a call or visit your nearest agent and we’ll look into it.

What happens if my payment doesn’t reflect on your system?

Get in touch with our contact centre or visit a branch and we’ll look into it.

What if I accidentally make payment to the wrong account?

Call our contact centre immediately or visit a MultiChoice branch so we can get things back on track.

Who can get GOtv WOW rewards and who can’t?

All GOtv Plus and GOtv Value customers who have been connected non-stop for three months can get GOtv WOW rewards.

How do I start getting my mobile airtime reward?

Simply ensure that you’ve supplied us with your current and correct cellphone number and once you’ve been connected non-stop for three months, you’ll get an SMS to let you know that you can now start receiving airtime rewards. That’s all there is to it!

What do I do to stop getting airtime?

Just SMS ‘GOtv NO’ and your IUC number to the same number we give you when letting you know you qualify for airtime rewards.

How do I know that my rewards have been activated?

You will be notified via SMS.

How long does it take to get my first mobile airtime reward?

You should receive your first airtime reward within three days of receiving our first notification SMS, and then every month after that for as long as you stay connected non-stop

My mobile operator isn’t covered by GOtv WOW rewards. What do I do?

Buy a SIM card from any of the mobile operators we work with and then update your details on the Eazy platform at http://eazy.gotvafrica.com or via an agent.

I’m not getting the rewards even though I qualify. What do I do?

Get in touch with your nearest MultiChoice agent and they will help you.

Will you give anyone my mobile number?

We only give your number to our partners so they can send you your airtime reward. They will never call you or send you advertising messages.

Do I get different channels depending on what package I’m on?

Everyone who qualifies for GOtv WOW will get the same two extra channels.

Do I have to pay extra to watch these channels, or will they affect the price of my GOtv?

You do not pay anything extra.

Will I ever get more rewards, or will the rewards change from time to time?

The airtime rewards and the two extra channels are applicable for now, but we’re always looking at different rewards.

Do I need to adjust my decoder to get these channels?

You don’t need to do a thing!

I’m in Mozambique. Why can’t I get the extra channels?

The two extra channels we offer are only available in English for now.

Why are Malawi and Rwanda not receiving airtime as a reward?

GOtv customers in Malawi and Rwanda have exciting benefits in store. Watch this space.

Why can’t GOtv Lite subscribers get these rewards?

To keep prices low for our GOtv Lite customers, we are only able to offer GOtv WOW rewards to our GOtv Plus and GOtv Value customers.

I’m a GOtv Lite customer. What happens if I upgrade to GOtv Plus or GOtv Value?

You must stay connected non-stop for three months after you upgrade to qualify for GOtv WOW rewards.

How do I know you won’t remove these rewards once they launch?

The launch of mobile airtime rewards and of these channels is part of our commitment to give our customers more.

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Ghana  |  Kenya  |  Lesotho  |  Malawi  |  Mozambique  |  Namibia  |  Nigeria  |  Rwanda  |  Uganda  |  South Africa  |  Zambia
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